Direct Deal Guide

Klysto helps buyers and sellers coordinate, but does not process payment, provide escrow, buy shipping labels, hold funds, or guarantee logistics, returns, refunds, or chargebacks.

How a Klysto Marketplace deal should work

• Buyer messages the seller from the public item page or app listing detail.
• Buyer and seller confirm price, item condition, what is included, payment method, timing, and key deal details.
• Seller may reserve the listing for one buyer while they finalize the deal.
• Buyer and seller complete payment directly between themselves.
• Seller marks the item sold or unavailable after the direct deal is complete.

Payment

• Klysto does not collect money, hold money, issue refunds, provide escrow, or decide chargebacks.
• Use a payment method both sides understand and trust.
• Do not share passwords, one-time codes, payment credentials, unnecessary identity documents, or sensitive financial details in Klysto messages.

Deal details

• Use the buyer chat to agree on the details that matter for the specific item.
• Keep exact private addresses and sensitive personal information out of public listing setup.
• Klysto does not buy labels, verify addresses, insure packages, hold tracking, or guarantee logistics.

Good seller closeout

• Keep the item page accurate until the deal is complete.
• Use the inquiry thread to summarize final price, payment method, timing, and key deal details before payment.
• Mark the listing reserved only when there is a real buyer plan, and mark it sold or unavailable as soon as the item is no longer available.
• Use reports, feedback, or cases when a listing, message, or deal appears unsafe, misleading, spammy, or abusive.

See also Marketplace Safety, Marketplace Policies, and Feedback and Cases.